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General
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Accommodation
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Booking
- Benefits for a tenant to go through MorningCroissant
- Renting a property
- How to contact the owner
- Difference between the buttons “Rent this property”, “Check availability” and “Contact the owner”
- The owner doesn't answer my request
- Acceptation of rental request by owners
- Acceptance of a rental request: process and confirmation
- The owner refuses my rental request
- When to get the owner's phone number
- MorningCroissant fees
- Carry out a rental for another person
- I am asked to pay the rent outside MorningCroissant
- Rental types : medium-term rental vs long-term rental
- Documents to provide for your rental application in the context of a medium-term lease
- Documents to provide for your rental application in the context of a long-term lease
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Payment
- Paying the rent on a monthly basis
- How to pay for a rental
- Payment & billing
- Secured payment on MorningCroissant
- Renting accommodation without a credit card
- Payment of the security deposit
- How to use a voucher
- Retrieving all my invoices
- The owner refuses my rental request after payment
- Payment authorization
- Failure to pay online for a rental
- Countries accepted for the origin of payments
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After a booking
- What to do after a rental request?
- Changing my rental dates
- How to extend a rental
- Joining the owner as the date of entry into the premises approaches
- Handover of keys
- Is it possible to show up after the time indicated on the ad?
- What if the owner does not show up for the appointment?
- Procedure in the event of a problem with the accommodation when entering the premises
- What to do in case of accidental damage during my rental?
- Giving a review after the rental
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Advance notice
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Insurances
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Accommodation
- How to make a video of my accommodation
- How to add a virtual tour or video of my property to my listing
- Enter a period of unavailability
- Choose the duration of your rental
- How to list a property online
- How to make an accommodation listing more attractive
- The address of my accommodation is not recognized at the time the listing is being created
- Difference between "all the time" "occasionally" available accommodation
- Minimum and recommended number of photos for an accommodation listing
- How to edit my listing
- Delay between the creation of an ad and its publication on MorningCroissant
- How to improve the ranking and visibility of your listing on MorningCroissant
- My accommodation is no longer visible on the site
- How to put my accommodation listing offline
- How to delete my ad from MorningCroissant
- How to update my accommodation calendar
- How to synchronize my MorningCroissant calendar with another calendar on a different website
- How to set the right rent level
- Requesting a security deposit
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Booking
- Prepare for entry: contract, security deposit and inventory of fixtures
- Difference between an availability request and a rental request
- Respond to a tenant's availability request
- Rental request received from a potential tenant
- Time to respond to a rental request
- Declining a rental request
- How to send a message to the tenant
- A potential tenant wants to see my apartment before renting it
- Communication of my contact details to the tenant
- Differences between medium and long term rentals in France
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Payment
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After a booking
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Advance notice
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Become owner
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Regulations
- Règlementation applicable à la location meublée en général en France
- Rent setting: renewal, capping and revision
- Long-term furnished rental lease (ALUR law) - 1 year tacitly renewable
- List of required equipment for furnished rental
- Mandatory real estate diagnoses for rentals
- Appendices to the rental contract to be provided to the tenant
- Prior authorization for rental - "Permit to rent"
- Regulations for short-term rentals in France
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Trust & Safety
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Insurances
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Taxation
- Automatic transmission of income to the tax authorities
- Obligation fiscale et démarches du loueur
- Get a SIRET number
- Identifier votre profil et votre régime d'imposition
- Identifier l'assiette sur laquelle vous êtes imposables
- Calculer votre taux d'imposition
- Déclarer vos impôts
- Tax obligations as an owner
How to be well covered in terms of insurance
As an owner, you must protect yourself against certain risks. Here is an overview of the main insurances.
Household insurance policy from the tenant
You have the right to require the certificate of household insurance from your tenant before she/he enters the premises. This insurance is mandatory for the tenant and covers her/him against the consequences of the events listed below:
Non-occupant Property Insurance ("PNO")
The ALUR law of 24 March 2014 made it mandatory for owners who occupy or not a condominium property ("logement en copropriété") to subscribe to civil liability insurance, which is in line with PNO insurance.
"Each co-owner is required to insure himself against the risks of civil liability for which she/he is liable in her/his capacity as either co-owner occupier or non-occupant co-owner."
PNO insurance is a specific and adapted contract that allows any non-occupant owner to:
Guarantee against Unpaid Rents
As a landlord, this guarantee gives you real peace of mind. It protects you against the risk of unpaid rents and includes legal protection to help you in the event of a problem with your tenant.
Good news : we offer you this guarantee for any rental made on MorningCroissant !
Learn more about this guarantee.
Household insurance policy from the tenant
You have the right to require the certificate of household insurance from your tenant before she/he enters the premises. This insurance is mandatory for the tenant and covers her/him against the consequences of the events listed below:
- Rental liability (risk of fire, water damage, frost)
- Recourse of neighbours and third parties in case of fire, water damage, frost
- Damage to property belonging to the owner
Non-occupant Property Insurance ("PNO")
The ALUR law of 24 March 2014 made it mandatory for owners who occupy or not a condominium property ("logement en copropriété") to subscribe to civil liability insurance, which is in line with PNO insurance.
"Each co-owner is required to insure himself against the risks of civil liability for which she/he is liable in her/his capacity as either co-owner occupier or non-occupant co-owner."
PNO insurance is a specific and adapted contract that allows any non-occupant owner to:
- Respond to the legal obligation of civil liability insurance for owners of co-owned property
- Cover the owner in the event of a lack of tenant's home insurance or condominium insurance.
The price of PNO insurance varies according to the specificities of the property and ranges between 60€ and 180€ per year.
NB : PNO insurance does not exempt the tenant from subscribing to a household insurance. It is complementary to the tenant's household insurance and the building's syndicate of co-ownership (if the property is, for example, an apartment or a residence).Guarantee against Unpaid Rents
As a landlord, this guarantee gives you real peace of mind. It protects you against the risk of unpaid rents and includes legal protection to help you in the event of a problem with your tenant.
Good news : we offer you this guarantee for any rental made on MorningCroissant !
Learn more about this guarantee.
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